Groups - Microsoft
What is Microsoft Groups
Microsoft 365 Groups is a group messaging and email distribution service within Outlook. It adds a dedicated Groups section directly inside a user's Outlook folder list.What is the purpose of Microsoft Groups
The purpose of Microsoft 365 Groups is to streamline team communication and email discussions. It provides a single group email address that routes conversations directly into the Groups folder of members' existing inboxes without requiring separate user accounts.
How to use Microsoft Groups
The tool can be used by navigating to the Groups section in the Outlook sidebar to read team discussions, reply directly to group threads, and send messages to all group members at once.Where to find Support
This tool is centrally supported
Support
For help, you can contact the WTS Helpdesk
Documentation
Additional information on Microsoft Groups can be found on the Groups Help Center
Security and Privacy
This tool has been formally reviewed by Western’s Technology Risk Assessment Committee
Security and Privacy Flags
Information Collection
- Application collects information that could identify the user specifically (email address, class schedule, etc..)
EULA
- Application's Terms of Conditions or End User License Agreement poses a risk of binding the institution to an agreement thereby requiring legal counsel to review the application. However, this is mitigated as it has undergone legal review during the Technology Risk Assessment process.
Last Updated: August 18, 2026
Rubric
The eLearning Toolkit Evaluations are made available under the terms of the CC BY-NC-SA 4.0 licence
Topic at a Glance
Microsoft 365 Groups is a cross-application membership service that links a team of users to a shared set of collaborative tools. When you create a group, it automatically provisions a shared inbox, calendar, document library, and task planner without requiring manual permission setups for each individual tool.
